:root {
  color-scheme: light;
  --bg: #f7f3ed;
  --bg-2: #efe7db;
  --ink: #1f1f1f;
  --muted: #5f5b56;
  --accent: #db5b2a;
  --accent-2: #0f3b3c;
  --card: #ffffff;
  --border: rgba(31, 31, 31, 0.12);
  --shadow: 0 24px 60px rgba(15, 27, 33, 0.12);
  --radius-lg: 24px;
  --radius-md: 16px;
  --radius-sm: 12px;
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  font-family: "Space Grotesk", "Segoe UI", sans-serif;
  color: var(--ink);
  background: radial-gradient(circle at top left, #fff3e6 0%, transparent 45%),
    radial-gradient(circle at 20% 40%, #e3f5f3 0%, transparent 50%),
    linear-gradient(160deg, var(--bg) 0%, var(--bg-2) 100%);
  min-height: 100vh;
}

.page {
  display: flex;
  flex-direction: column;
  gap: 32px;
  padding: 28px clamp(20px, 4vw, 56px) 64px;
}

.topbar {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 16px;
}

.brand {
  display: flex;
  align-items: center;
  gap: 14px;
}

.brand-mark {
  width: 48px;
  height: 48px;
  border-radius: 14px;
  display: grid;
  place-items: center;
  background: var(--accent-2);
  color: #fff;
  font-weight: 700;
  letter-spacing: 0.08em;
}

.brand-title {
  font-family: "Fraunces", serif;
  font-size: 20px;
  margin: 0;
}

.brand-subtitle {
  margin: 2px 0 0;
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 0.2em;
  color: var(--muted);
}

.auth-actions {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  justify-content: flex-end;
}

button {
  border: none;
  font-family: inherit;
  padding: 10px 18px;
  border-radius: 999px;
  cursor: pointer;
  transition: transform 0.2s ease, box-shadow 0.2s ease;
}

button:active {
  transform: scale(0.98);
}

button.solid {
  background: var(--accent);
  color: #fff;
  box-shadow: 0 12px 24px rgba(219, 91, 42, 0.24);
}

button.ghost {
  background: transparent;
  border: 1px solid var(--border);
  color: var(--ink);
}

button:disabled {
  opacity: 0.5;
  cursor: not-allowed;
  box-shadow: none;
}

.hero {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 28px;
  align-items: stretch;
}

.hero-copy h1 {
  font-family: "Fraunces", serif;
  font-size: clamp(32px, 4vw, 48px);
  line-height: 1.1;
  margin: 8px 0 16px;
}

.eyebrow {
  text-transform: uppercase;
  letter-spacing: 0.24em;
  font-size: 12px;
  color: var(--muted);
  margin: 0;
}

.lead {
  font-size: 18px;
  color: var(--muted);
  max-width: 520px;
}

.hero-meta {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
  gap: 16px;
  margin-top: 24px;
}

.meta-label {
  text-transform: uppercase;
  letter-spacing: 0.2em;
  font-size: 10px;
  color: var(--muted);
  margin: 0;
}

.meta-value {
  margin: 6px 0 0;
  font-weight: 600;
}

.hero-card {
  background: var(--card);
  border-radius: var(--radius-lg);
  padding: 24px;
  box-shadow: var(--shadow);
  display: grid;
  gap: 20px;
}

.quick-actions {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
  gap: 12px;
}

.status-panel {
  background: #f7f0e8;
  border-radius: var(--radius-md);
  padding: 16px;
}

.status-title {
  margin: 0 0 6px;
  font-weight: 600;
}

.status-body {
  margin: 0;
  color: var(--muted);
}

.grid {
  display: grid;
  gap: 20px;
  grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
}

.panel {
  background: var(--card);
  border-radius: var(--radius-md);
  border: 1px solid var(--border);
  padding: 18px;
  display: grid;
  gap: 16px;
  min-height: 260px;
}

.panel-header {
  display: flex;
  justify-content: space-between;
  gap: 12px;
}

.panel-header h3 {
  margin: 0;
}

.panel-body {
  display: grid;
  gap: 12px;
}

.field {
  display: grid;
  gap: 6px;
  font-size: 14px;
}

.field input,
.field textarea {
  border-radius: var(--radius-sm);
  border: 1px solid var(--border);
  padding: 10px 12px;
  font-family: inherit;
}

.muted {
  color: var(--muted);
  font-size: 14px;
  margin: 0;
}

.empty {
  color: var(--muted);
  font-size: 14px;
  border: 1px dashed var(--border);
  padding: 16px;
  border-radius: var(--radius-sm);
}

.ticket-card {
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 12px;
  display: grid;
  gap: 6px;
  background: #faf8f4;
}

.ticket-card h4 {
  margin: 0;
}

.ticket-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 6px 12px;
  color: var(--muted);
  font-size: 12px;
}

.bot-response {
  border-radius: var(--radius-sm);
  border: 1px solid var(--border);
  background: #fbf7f0;
  padding: 12px;
}

.hint {
  font-size: 12px;
  color: var(--muted);
  margin: 0;
}

@media (max-width: 720px) {
  .topbar {
    flex-direction: column;
    align-items: flex-start;
  }

  .auth-actions {
    width: 100%;
    justify-content: flex-start;
  }
}